Modify or Return an order

If a mistake is made or a customer changes their mind it is easy to modify or return an order. First go to the history (looks like a clock) screen Then click the order from your day’s history Then click modify, a popup will appear confirming the stock that was...

How to update the Repoint App (1-3 mins)

To update your terminal, click the white circle button at the bottom of the screen (on the back bar) to go home Next open up google chrome, it should be on the Home Screen, if not you may have to swipe up Once open in the address bar type in: repoint.cloud/install...

How to delete a stock item from Inventory

To correct stock sometimes you have to delete items out of stock if entered incorrectly. To start go to inventory, search for the product you want to modify stock. Step 1: Once you see the product click the black QTY button in the top left corner to open up the QTY...

Ingenico Desk/Move 5000 – Check Communications

To get your connection status on your debit machine go to Stand Alone mode and then swipe right to the last page with Coms listed From here click Coms and click Ethernet Click Current Setup and check the IP address This number should match the number in your Repoint...

Ingenico Move/Desk 5000 Download Software update

To download a software update on a move/desk 5000 first go to Stand-alone mode where you see the sale icons. Then click ADMIN on the bottom left of the screen. Enter in your Admin login Once you are logged in follow this sequence 4 – Maintenance 1 – Download 2 –...